Fig - Login isn't accessible at the moment (automated) – Incident details

All systems operational

Login isn't accessible at the moment (automated)

Resolved
Major outage
Started about 2 years agoLasted 3 days

Affected

Login

Major outage from 3:16 AM to 7:11 AM

Updates
  • Resolved
    Resolved

    Resolved

    Value: [ var='C0' metric='NoData' labels={} value=null ] Labels:

    • alertname = DatasourceNoData
    • discord = true
    • grafana_folder = alerts
    • instatus = login
    • rulename = Cognito - Login Throttle Annotations: Source: http://fig-grafana.internal:3000/alerting/grafana/7GqN8z74z/view Silence: http://fig-grafana.internal:3000/alerting/silence/new?alertmanager=grafana&matcher=alertname%3DDatasourceNoData&matcher=discord%3Dtrue&matcher=grafana_folder%3Dalerts&matcher=instatus%3Dlogin&matcher=rulename%3DCognito+-+Login+Throttle Dashboard: http://fig-grafana.internal:3000/d/HlaITz7Vk Panel: http://fig-grafana.internal:3000/d/HlaITz7Vk?viewPanel=2

    Value: [ var='B0' metric='NoData' labels={} value=null ] Labels:

    • alertname = DatasourceNoData
    • discord = true
    • grafana_folder = alerts
    • instatus = login
    • rulename = Cognito - Refresh Tokens Throttle Annotations: Source: http://fig-grafana.internal:3000/alerting/grafana/ppGKoznVz/view Silence: http://fig-grafana.internal:3000/alerting/silence/new?alertmanager=grafana&matcher=alertname%3DDatasourceNoData&matcher=discord%3Dtrue&matcher=grafana_folder%3Dalerts&matcher=instatus%3Dlogin&matcher=rulename%3DCognito+-+Refresh+Tokens+Throttle Dashboard: http://fig-grafana.internal:3000/d/HlaITz7Vk Panel: http://fig-grafana.internal:3000/d/HlaITz7Vk?viewPanel=1
  • Investigating
    Investigating

    Firing

    Value: [ var='C0' metric='NoData' labels={} value=null ] Labels:

    • alertname = DatasourceNoData
    • discord = true
    • grafana_folder = alerts
    • instatus = login
    • rulename = Cognito - Login Throttle Annotations: Source: http://fig-grafana.internal:3000/alerting/grafana/7GqN8z74z/view Silence: http://fig-grafana.internal:3000/alerting/silence/new?alertmanager=grafana&matcher=alertname%3DDatasourceNoData&matcher=discord%3Dtrue&matcher=grafana_folder%3Dalerts&matcher=instatus%3Dlogin&matcher=rulename%3DCognito+-+Login+Throttle Dashboard: http://fig-grafana.internal:3000/d/HlaITz7Vk Panel: http://fig-grafana.internal:3000/d/HlaITz7Vk?viewPanel=2

    Value: [ var='B0' metric='NoData' labels={} value=null ] Labels:

    • alertname = DatasourceNoData
    • discord = true
    • grafana_folder = alerts
    • instatus = login
    • rulename = Cognito - Refresh Tokens Throttle Annotations: Source: http://fig-grafana.internal:3000/alerting/grafana/ppGKoznVz/view Silence: http://fig-grafana.internal:3000/alerting/silence/new?alertmanager=grafana&matcher=alertname%3DDatasourceNoData&matcher=discord%3Dtrue&matcher=grafana_folder%3Dalerts&matcher=instatus%3Dlogin&matcher=rulename%3DCognito+-+Refresh+Tokens+Throttle Dashboard: http://fig-grafana.internal:3000/d/HlaITz7Vk Panel: http://fig-grafana.internal:3000/d/HlaITz7Vk?viewPanel=1

    Resolved

    Value: [ var='B0' metric='TokenRefreshThrottles' labels={UserPool=TokenRefreshThrottles, UserPoolClient=TokenRefreshThrottles} value=53 ] Labels:

    • alertname = Cognito - Refresh Tokens Throttle
    • discord = true
    • grafana_folder = alerts
    • instatus = login Annotations: Source: http://fig-grafana.internal:3000/alerting/grafana/ppGKoznVz/view Silence: http://fig-grafana.internal:3000/alerting/silence/new?alertmanager=grafana&matcher=alertname%3DCognito+-+Refresh+Tokens+Throttle&matcher=discord%3Dtrue&matcher=grafana_folder%3Dalerts&matcher=instatus%3Dlogin Dashboard: http://fig-grafana.internal:3000/d/HlaITz7Vk Panel: http://fig-grafana.internal:3000/d/HlaITz7Vk?viewPanel=1